From raw reviews to actionable clarity
in 3 steps
Paste Your Reviews
Upload a CSV, paste text, or connect via our API. We support Amazon, Shopify, Trustpilot, Google, and any custom format.
AI Analyzes Everything
Our LLM engine clusters themes, detects emotion, identifies recurring complaints, and flags feature requests automatically.
Get Actionable Insights
Receive a structured report with sentiment scores, trending themes, competitor comparisons, and recommended actions.
Everything you need to understand
what your customers really think
Sentiment Analysis
CoreGranular positive / neutral / negative scoring at both the review and sentence level. Track emotional shifts over time.
Theme Clustering
AIAI automatically groups reviews by topic โ shipping, quality, pricing, support โ without any manual tagging.
Competitor Gap Detection
ProCompare your reviews against competitors to identify where you're winning and where you're losing customers.
Trend Analysis
CoreSpot when sentiment is improving or degrading. Catch product issues before they become PR crises.
Feature Request Mining
AISurface the most-requested features directly from your review corpus. Prioritize your roadmap with real data.
Export Reports
ProDownload professional PDF or CSV reports for stakeholder presentations. Share insights with one click.
Identify your top 3 complaint themes in under a minute
Stop spending hours reading reviews one by one
AI reads every single review โ nothing missed, nothing skimmed
Fix the recurring issues customers keep reporting
Trusted by e-commerce teams worldwide
โWithin 2 weeks, ReviewSense helped me identify that 30% of my negative reviews were about the same packaging defect. I fixed it and my rating went from 3.9 to 4.4 stars.โ
โI was spending 3 hours a week manually reading reviews. Now it's automatic โ I get a full breakdown in seconds.โ
โThe competitive analysis showed me exactly why customers preferred the competitor's product. Immediately actionable. Game changer.โ
Simple, transparent pricing
Start free. Upgrade when you see the value.
Try ReviewSense risk-free
Perfect for solo sellers and small brands
For growing e-commerce brands
For agencies and large-scale operations
Frequently asked questions
Do I need a credit card to try it?
No. You get 3 free analyses with no CC required. You only enter payment details if you decide to upgrade to a paid plan after seeing the results.
Which review platforms are supported?
Amazon, Shopify, Trustpilot, Google Reviews, and any custom CSV format. If you have reviews in another format, contact us โ we'll adapt.
How long does an analysis take?
A few seconds for a batch of 50 reviews, under a minute for 500. Processing is instant โ no waiting for a report the next day.
Can I analyze my competitors' reviews?
Yes. Competitor gap detection is included in the Pro plan ($79/month). Paste your competitors' reviews and ReviewSense identifies exactly where you're losing customers.
Is my data confidential?
Absolutely. Your reviews are never shared with other customers or used to train third-party models. Each analysis is isolated in your own space.
Can I cancel at any time?
Yes, no commitment. Cancel from your dashboard in one click. No cancellation fees, no required notice period.
See the value
before you buy
Test ReviewSense with your real reviews. No credit card required.
Try free now